STRUCTURED CREATIVITY | FLAWLESS DELIVERY
My Profile
An experienced event project manager with a proven ability to deliver complex projects and events.
My background in managing multi-day, multi-vendor projects has equipped me with the skills to confidently handle tight deadlines, strict budgets, and high-stakes client expectations. I am a reliable professional who excels under pressure in collaborative, high-autonomy environments.
As a highly motivated problem solver, I bring the same energy and relentless focus on seamless execution to every project I manage.
I pride myself on doing a good job, with a love for detail, structure, and a polished final product. I lead with a collaborative mindset, knowing that aligning a team is the most effective way to deliver exceptional results.
My Professional Journey
From service passion to strategic execution. My career path is a journey of building on my core strengths, moving from a foundation of customer-centric service to a mastery of strategic and operational management, transcending industries.
My Journey
💬 The Foundation
Customer Service & Problem-Solving
My journey began at Apple and NETGEAR, building core skills in customer satisfaction and problem-solving.
🚀 The Entrepreneurial Leap
Event Management Ownership
As owner of a successful events business, I honed my ability to drive sales, manage logistics, and build relationships.
📊 The Strategic Scale
Global Program & Ops Management
At Dell Technologies, I led global initiatives and implemented systems that improved efficiency and predictability.
🤝 Applied Leadership
Community & Operational Impact
At the Crann Centre and through pro bono work, I’ve driven community impact and led fundraising initiatives.
Skills & Expertise
THE POWER OF STRUCTURED CREATIVITY
My skills are a unique blend of creative and technical expertise, allowing me to drive projects from concept to completion with flawless execution and measurable results.
- End-to-end Delivery
- Operational Templates & SOPs
- Timelines & Budget Management
- Supplier & Venue Sourcing
- On-site Management & Production
- B2B Events
- Trusted Advisor & Go-to Person
- Clear Communication & Transparency
- Proposal & RFP Preparation
- Pitching to Clients
- Client Expectations Management
- Relationship Building
- Team Collaboration
- Mentoring & Development
- Proactive Improvement
- Small Team Dynamics
- Autonomy & Accountability
- Problem-Solving
- Project Management Software (Jira, Trello)
- Microsoft 365 & Sourcing Tools
- Quality Control & Documentation
- Financial Reporting & Budgeting
- Remote Working
- Process Refinement
- Sales Optimization
- Revenue Generation & Maximization
- Upselling & Negotiation
- Digital Marketing Strategy
- Client Acquisition
- Sales Funnel Optimization
- Digital Marketing & Social Media Strategy
- Content Creation (Online & Print)
- Promotional Campaign Management
- PR & Outreach
- Market & Audience Research
- Brand Promotion & Event Positioning
Case Studies
See how my skills translate into tangible results. Read stories of challenging projects and successful events where my unique approach made a significant difference.
Owner Events Management Business, Four Season Events
The Challenge: Deliver a multi-day luxury wedding for a high-profile client with over 200 guests, across multiple venues, with zero margin for error. The event required seamless coordination of vendors, security, transportation, and hospitality under intense time pressure.
My Solution: I led the project using a rigorous project management framework. I created a master schedule with contingency buffers, negotiated contracts with 12 vendors, and implemented a real-time communication system for on-site staff. I personally oversaw rehearsals, guest logistics, and VIP protocols to ensure flawless execution.
The Result:
The event was executed without a single delay or complaint. The client provided a glowing testimonial and referred additional business, contributing to a 20% increase in annual revenue. The success strengthened our reputation within the luxury events market.
Chairperson, Parents Association – Bishopstown Boys School
The Challenge: Organize a large-scale fundraising event to support school infrastructure upgrades, while engaging a diverse community of parents, local businesses, and volunteers. The school had limited experience with events of this scale and needed a fresh approach.
My Solution: I introduced a new event format combining entertainment, student-led activities, and local vendor participation. I collaborated with local businesses to secure sponsorship and in-kind donations. We also promoted the event through printed flyers and word-of-mouth outreach within the school community.
The Result:
We raised €10,000, exceeding our initial target. The funds supported classroom upgrades and outdoor equipment. The event received positive feedback from parents and staff, and laid the groundwork for future community engagement initiatives.
Consultant (Pro Bono), Non-Profit Facilities Management
The Challenge: A mid-sized non-profit was facing rising overhead costs and inefficient contractor workflows. Staff were overwhelmed by administrative tasks, and service delivery was inconsistent due to lack of structure and accountability.
My Solution: I conducted a full operational audit, mapped existing workflows, and identified redundancies. I created a new vendor management policy, helped standardize documentation procedures, and worked with staff to clarify roles and responsibilities across departments. I also renegotiated service contracts to reduce costs.
The Result:
Annual overhead costs dropped by €6,000. Staff reported improved clarity and reduced administrative burden. The organization now operates with greater efficiency and has a more sustainable vendor strategy in place.
Peer Recommendations
My unique blend of skills is the solution you need to deliver high-quality, impactful results. Let's connect and discuss your next project.
These testimonials offer a glimpse into my professional relationships and my ability to handle pressure, collaborate effectively, and deliver with meticulous attention to detail.
"Luisa is one of those rare people that you can truly trust to deliver – every single time. Her passion for events is obvious in her meticulous attention to detail... it is rare to see someone who not only has the skills to create incredible, value-driven events but also has a genuine passion for bringing ideas to life."
"Having seen Luisa in action, I can confidently say she is fully dedicated and committed to every project she undertakes—all while bringing a warm, positive, and professional attitude. Her strengths in project planning, team leadership, and stakeholder management shine through in her work every day."
"Luisa is dedicated and focused on getting things done... She approached everything with enthusiasm, energy and a dedicated mind to finding an efficient and effective solution. There are many elements of our working life that are now significantly enhanced due to the work Luisa delivered."
"I had the pleasure of working with Luisa on a project that she led. Her ability to include everyone and optimize their skills was a reflection of the great work she did... It's not always easy to be effective and truly cooperative but Luisa has that talent."
"I have worked with Luisa across a range of projects and events, involving a myriad of moving parts and external factors. Luisa was the constant in these that kept the projects moving forward and got the best from everyone involved, having a wonderful ability to keep all parties (internal and external), on track, focussed and motivated to deliver a wonderful event or successful project."
"I had the pleasure of working with Luisa and I can honestly say she brought a fantastic energy to everything she did. Nothing was ever too much trouble, she approached every challenge with a positive attitude and a solution-focused mindset. Her natural efficiency and ability to manage projects seamlessly made her a standout colleague."